Rosehill Deputy Manager/Supervisor
About the role:
For our Deputy Manager/Supervisor passion and personality are key. You need to be the sort of person who can deliver against KPIs in a challenging retail environment. You will demonstrate pace, commerciality, and a drive for excellent standards, with an eagerness to learn and be stretched daily. You will be experienced in managing a retail shop floor, pushing targets and driving development in your team. A natural instinct to share and develop knowledge will put you in a great position to be the best you can be upon joining us and to top it off - we’re looking for someone who has a genuine passion for delivering exceptional customer service and is proud to be a retail leader.
Some of your duties will include:
Leading the team on the shop floor with a high focus on improving customer service interaction to ensure sales are improved week on week.
Driving the team to increase sales and improve staff performance in areas such as till add on and link selling.
Maintain consistent high retail standards within the store.
Working closely with the Manager to further develop knowledge about WCF’s business practices as well as using previous experience to help create new ways to drive the stores performance.
Working closely with the team to improve store communication and ensure that they are all knowledgeable on business information.
Training and development of the team to enable operational excellence.
Along with other duties including stock control, product merchandising and maintaining a safe working environment.
At WCF we offer a staff discount, holiday days and an opportunity to buy shares and become an employee owner.
Apply to:- Nicky Mason, Store Manager, WCF Pet and Equestrian, Alanbrooke Road, Rosehill Ind Est, Carlisle, Cumbria, CA1 2UT