We aim to deliver you the highest quality items and service, but very occasionally things go wrong. If you need to return an item, Contact Us
, and we will advise next steps. If your order arrives faulty or damaged, please include details of the problem, ideally with a photograph for a swifter resolution. If you receive incorrect or missing products, please include details of the products received or are missing. Any replacements will be sent out accordingly, and any refund should be returned to your account within 5 working days (depending on your bank).